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Swatow Group of Restaurants ('We','Our') takes your privacy seriously. This Privacy Policy describes how your Personal Data is collected, used, and shared when you visit our Site, make a purchase with us and or register as a Swatow Rewards Member.
Information Which We May Obtain About You
Personal Data refers to information about you, from which you are identifiable, including but not limited to your name, address(es), email address, organization name, recipient name(s), and phone number(s). Sharing of your Personal Data is completely voluntary. However, do note that we may not be able to provide some of our services or accept payments without the required information.
The collection of your Personal Data will generally occur when you either,
- Visit our websites, our through our pages on social media platforms;
- Subscribe to our mailing list;
- Submit website feedback;
- Send an email or letter to us; or
- Make a purchase or attempt to make a purchase through our site, telephone, or other means
- Register as a Swatow Rewards Member
What Information Can Our Company Access through our Membership programme?
Swatow and its members may access the member’s information, including their name, address, payment options, profile information, membership, household settings, and purchase history in the "Your Account" section of the member's portal section on our website (https://membership.swatow.com.sg/).
Cookies
We may use cookies, web beacons, tags, scripts, pixels, advertising identifiers, and similar technology ('Cookies') to collect anonymize information about your device on either an automated basis or passive basis when you browse our site. The information may include information about your web browser, IP address, time zone, individual web pages or products that you view, what websites or search terms referred you to our Site, and information about how you interact with our Site.
You may choose to disable, or not grant the Cookies permission; which may prevent yourself from taking full advantage of our site. For more information about cookies, and how to disable them, visit http://www.allaboutcookies.org.
Usage And Disclosure Of Personal Data
We use your Personal Data that we collect generally to fulfil any orders placed through our Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Personal Data to conduct various marketing and communications activities which may include but not limited to:
- Communicating with you;
- Planning and executing marketing campaigns;
- Sending you alerts, promotional materials, offers and notices regarding our products and outlets, including via electronic newsletters, short message service, digital marketing platforms, and/or other forms of communications;
- Aggregate information for internal reporting purposes (including research on trends or analytics); and
- Screening our orders/transactions for potential risk or fraud;
We may disclose your Personal Data to third party service providers, agents, and other organisations we have engaged for the purpose as described above. Any updates made to your Personal data with us may not be updated with our third party service providers, agents, and other organisations. You are required to liaise with them separately.
We may also share your Personal Data to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, to protect the integrity of this Site, or to otherwise protect our rights.
Security Of Information Provided By You
We have adopted reasonable physical, technical and administrative practices to help protect the confidentiality, security and integrity of data, including personal data, stored on our system. We believe the measures we have implemented reduce the likelihood of security problems to a level appropriate to the type of data involved. Your personal data provided upon your consent will only be used by Swatow Group for membership privileges or updates on our news and promotions.
Retention Of Personal Data
We may retain your personal data for as long as it is necessary to fulfil the purpose for which it was collected, or as required or permitted by applicable laws.
Withdrawal Of Personal Data
You may withdraw your consent to provide Personal Data by submitting your request via email to membership@swatow.com.sg. We will endeavour to fulfil your request to the best of our abilities, however, depending on your exact request, we may or may not be able to provide our service to you.